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Credits can be used to perform actions on the PDFen platform (like conversion, organizing, optimizing, or merging documents). Most of the times an action costs 1 credit per document.

In principle, 1 action costs 1 credit per document. I.e. if you convert 3 word documents to 3 PDF documents, it will cost 3 credits.

2 exceptions apply:

• Merging and splitting documents always costs just 1 credit. I.e. merging 3 word documents into one PDF will cost just 1 credit.
• For email conversions, emails and attachments are counted and converted separately. Hence, converting 1 email with 3 attachments will cost 4 credits.

Yes, credits can expire. One-time credit packages: validity depends on the package size (3-24 months). The validity period is shown on the pricing page and in your account. Free and Premium subscriptions: credits reset monthly - unused credits do not roll over to the next month.

Yes! You’re able to buy packages of credits (ranging from €5 to €90) by going here. Bought credits remain valid for 6 months. These are one-time payments; for our subscriptions, go here.

We offer a free subscription! All of our services are available through this subscription, although you are limited to 15 credits (file conversions) every month. Restrictions on file size and bulk conversions also apply. Want to convert more? Consider buying single-use credits or upgrading to our premium subscription.

To see your current credit balance click on the icon top right, and go to credits. Your credit balance is also visible at every conversion.
Not enough credits? You can buy single-use credits by going here.
For the free and premium subscriptions, credits renew monthly.

This feature is available for all of our paid customers. In your account it is possible to create a team, add team members, and manage your team. All team members will be able to use credits to convert, merge, and so on.